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<div class="bvseo-question-answer" data-questionid="4608124">
<h2 class="bvseo-question">
Does the snowman come with scented wax, or do l use my own?
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<div class="bvseo-author">Asked by: Copper22</div>
<div class="bvseo-answer" data-answerid="3365422">
Hi! We appreciate your interest in our products. Please be advised that our Jack Frost Scenterpiece Wax Warmer does not come with any additional items. Easy Melt Cups that are designed to work with this warmer are sold separately. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you!
<div class="bvseo-author">Answered by: Yankee Candle Team</div>
<div class="bvseo-pubdate">Date published: 2025-01-24</div>
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<div class="bvseo-question-answer" data-questionid="4557207">
<h2 class="bvseo-question">
I bought jack frost warmer at a yard sale, I was wondering if there was a container that fits in the hat for the candle wax to melt in, thank you
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<div class="bvseo-author">Asked by: 49ers</div>
<div class="bvseo-answer" data-answerid="3312239">
Hello! Thank you for reaching out to Yankee Candle Consumer Care. We're glad to hear you found a Jack Frost warmer! However, we do not sell spare parts for our warmers, so the container that fits in the hat is not available separately. You would need to purchase the whole warmer to get the correct piece. Please let us know if you have any further questions, and we're happy to assist! Have a great day! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Yankee Candle Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-16</div>
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<div class="bvseo-question-answer" data-questionid="4155292">
<h2 class="bvseo-question">
Can regular wax tarts melt in these warmers? Like straight wax, not the cups?&nbsp;
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<div class="bvseo-author">Asked by: MichelleW73</div>
<div class="bvseo-answer" data-answerid="3069278">
You can use the plain tarts, BUT you must put them in a container. I usually keep the cups that yave listbtheir scent, put it in the freezer for a little bit, take out the frozen wax, wash and dry the cup, and put a wax tart in. I have also used a silicone cup cake liner, which works, too. Just beBetty careful and let the wax harden before trying to remove it or it may spill. Also, just remember that tarts last for about 8 hours, so not sure you should use more than one at a time. I would guess that even if you use 2, it would probably still only last 8 hours. There are so many more fragrances in the tarts, that us why I do it.
<div class="bvseo-author">Answered by: Rocky21717</div>
<div class="bvseo-pubdate">Date published: 2024-10-11</div>
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<div class="bvseo-question-answer" data-questionid="3912747">
<h2 class="bvseo-question">
The light has stopped working. Can I replace it?
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<div class="bvseo-author">Asked by: bmb52</div>
<div class="bvseo-answer" data-answerid="2916812">
Not that I can tell. I took mine apart from v the bottom and found a small box enclosing the led lightbulb which seems to be built in. I wish I'd kept the box enclosure in the event a part could be replaced, but I'm guessing the answer is no. If I'd known I couldn't replace a bulb, I wouldn't have bought it for a rather pricey amount
<div class="bvseo-author">Answered by: cathy77</div>
<div class="bvseo-pubdate">Date published: 2024-11-14</div>
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<div class="bvseo-question-answer" data-questionid="3533916">
<h2 class="bvseo-question">
What is the height and width?
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<div class="bvseo-author">Asked by: Snowman321</div>
<div class="bvseo-answer" data-answerid="2771761">
Hello, thank you for your question. The dimensions of the Warmer are following 7.5&quot; x 5.5&quot;.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2024-07-23</div>
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<div class="bvseo-question-answer" data-questionid="2605524">
<h2 class="bvseo-question">
Can you use wax melts
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<div class="bvseo-author">Asked by: Rsmm</div>
<div class="bvseo-answer" data-answerid="2181522">
I have put wax melts in used empty scenterpiece wax MeltCups, and it worked.
<div class="bvseo-author">Answered by: Beachouse</div>
<div class="bvseo-pubdate">Date published: 2024-10-11</div>
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<div class="bvseo-question-answer" data-questionid="1750448">
<h2 class="bvseo-question">
Can you use the gel tins in this?
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<div class="bvseo-author">Asked by: Kpkris</div>
<div class="bvseo-answer" data-answerid="1654455">
Yes, the gel tins work in the same manner as the melt cups. &nbsp;The only real difference is that the gel tins last longer than the me,t cups.
<div class="bvseo-author">Answered by: Teebron</div>
<div class="bvseo-pubdate">Date published: 2024-07-23</div>
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<div class="bvseo-question-answer" data-questionid="1703789">
<h2 class="bvseo-question">
I just purchased this item, on the bottom of the box, it says red led, when I plug it in it lights up white, I still like it.. does anyone else have this issue? Thank you.
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<div class="bvseo-author">Asked by: Omf18</div>
<div class="bvseo-answer" data-answerid="1601742">
Hello! I have 3 or 4 Jackson Frosts and his chubbiness just makes me smile! Fortunately i have one brand new and i see what you are referring to......altho a bit misleading the sticker DOES read 'RED LED' but i am most certain that is referring to the the color of his collar - NOT the LEDs themselves......the LEDs are a warm white and gorgeous....i hope you decide to keep hm!
<div class="bvseo-author">Answered by: Mlmack01</div>
<div class="bvseo-pubdate">Date published: 2024-10-11</div>
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