Twilight Forest

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4571801"> <h2 class="bvseo-question"> Can I use this without a candle melt? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Babsy1055</div> <div class="bvseo-answer" data-answerid="3321170"> I have not tried to use without the melt cup inserted. It is set up with a 3,6,9 hr timer and will shut off automatically. I would correspond with yankee just for safety concerns. <div class="bvseo-author">Answered by: LT1 350</div> <div class="bvseo-pubdate">Date published: 2024-11-19</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4564092"> <h2 class="bvseo-question"> Can Easy wax melts be cut in size to fit single wax melt warmers? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Hart56</div> <div class="bvseo-answer" data-answerid="3315926"> Hello,&#10;&#10;Thank you for your inquiry.&#10;&#10;Unfortunately, Easy Melt Cups are specifically made only for use with Yankee Candle Scenterpiece Electric Warmers. We do not recommend cutting them for use in single wax melt warmers, as this can lower the performance of the wax.&#10;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-11-06</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4516513"> <h2 class="bvseo-question"> About how many hours do the scent cups last? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kawalla</div> <div class="bvseo-answer" data-answerid="3288718"> the warmer has a timer for 3 hr, 6 hr and 9 hr. Depending on which preset I use will depend how long the scent cup will last. <div class="bvseo-author">Answered by: alo2568</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4114770"> <h2 class="bvseo-question"> Can you use other wax warmers with this product </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Donna67</div> <div class="bvseo-answer" data-answerid="3268920"> Yes, it can work! I use the wax cubes with mine, too! Best way to use the wax cubes with this product: Take a used max melt cup that has lost its fragrance and cooled completely down. Put the wax melt cup in the freezer overnight. In the morning, take the frozen wax melt cup out of the freezer and empty out the frozen wax - it will simply pop out. Then just add the wax cubes into the empty wax melt cup, and it&amp;rsquo;s ready to use in the warmer! You can also mix various wax cubes together to create your own customized and individual scent combinations this way. :) Hope this helps! <div class="bvseo-author">Answered by: CritterMom</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4460537"> <h2 class="bvseo-question"> What am I doing wrong? I can&#39;t get the wax melt cup to come out once it has cooled. I&#39;ve only used it once because I can&#39;t get the cup out. I&#39;ve tried everything. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Confused39</div> <div class="bvseo-answer" data-answerid="3259626"> Hello,&#10;Thank you for your feedback on our Twilight Forest Warmer and I am sorry to hear about the situation with this product. Yankee Candle prides itself on the quality of its goods and we take all feedbacks seriously, therefore if you are experiencing any problem with our merchandise, please contact us directly at yankeecandle.consumercare@newellco.com or through LiveChat and we will be happy to assist you further with this matter. We&amp;rsquo;re available Mon.-Fri. 9am &amp;ndash; 8pm Eastern Time.&#10;Thank you!&#10;Yankee Candle&amp;reg; Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4183751"> <h2 class="bvseo-question"> Can you use any wax melts in this warmer? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: CrazyChic</div> <div class="bvseo-answer" data-answerid="3219283"> Of course you can use any wax melts you want. Empty the used up wax out of the melt cup that is designed for it and put anything else in it. If you are using the squares, you probably need 2 or 3. That little plastic cup has lasted me for over a year. I just empty it out when the scent is gone. <div class="bvseo-author">Answered by: Sandstorm</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3917663"> <h2 class="bvseo-question"> How to change light </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Horsie</div> <div class="bvseo-answer" data-answerid="3112267"> Unfortunately, that has not been determined. You must purchase a new product. It would be nice if product was re-designed so that the lightbulbs could be changed. Yankee could make a fortune selling the lightbulbs. <div class="bvseo-author">Answered by: Cheryls0227</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4155929"> <h2 class="bvseo-question"> How long does it take for the wax to completely melt? I just purchased this unit and after warming for more than 60 minutes, the wax cup is only 20% melted. Is this unit defective? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: pawsings</div> <div class="bvseo-answer" data-answerid="3068582"> Hi!&#13;&#10;We appreciate your interest in our products.&#13;&#10;Please note that Easy MeltCups last for 24 hours so it will not melt entirely within first few hours.&#13;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-09-24</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://bgcz-001.dx.commercecloud.salesforce.com/on/demandware.store/Sites-homefragranceus-Site/en_US/Product-Show?bvstate=pg%3a2%2fct%3ar&pid=ORCL_1558348&bvstate=pg:2/ct:q">Twilight Forest Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_6, d_20, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_10</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_1558348_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>