<!--begin-bvseo-questions-->
<!--begin-questions-->
<div id="bvseo-questionsSection">
<div class="bvseo-question-answer" data-questionid="4123858">
<h2 class="bvseo-question">
How do you change the lightbulb? &nbsp;It doesn't light up anymore and it doesn't work. &nbsp;Does it have to light up to work?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: vm44</div>
<div class="bvseo-answer" data-answerid="3048109">
Hello! We are sorry to hear that your Pineapple ScentPlug&reg; Diffuser doesn't light up anymore. As we do not recommend replacing the light bulbs, please contact us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form so we can assist you further. Thank you! Yankee Candle&reg; Consumer Care
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2024-07-23</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="4020784">
<h2 class="bvseo-question">
Is the bottle of scent supposed to be on the top when plugged in or on the bottom?
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: kate492</div>
<div class="bvseo-answer" data-answerid="2983970">
The bottle should be on the bottom&nbsp;
<div class="bvseo-author">Answered by: Elizabeth54</div>
<div class="bvseo-pubdate">Date published: 2024-07-23</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2364760">
<h2 class="bvseo-question">
For scent adjustment there are three circles. Is the smallest circle for the least amount of fragrance? Because it&rsquo;s the most open when it is on the smallest circle and the most closed on the largest circle. I would&rsquo;ve thought I should be opposite.&nbsp;
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Confusedd</div>
<div class="bvseo-answer" data-answerid="2042680">
Thank you for reaching out to us. We appreciate your feedback on our Ceramic Pineapple with Light ScentPlug&reg; Diffuser. Yes, you are correct! To dispense more Fragrance, You have to slide it over to the smaller dot. We appreciate your suggestion. We at Yankee Candle firmly believe that the possibilities are endless in regards to all of our products and that you, our guests, are the most valued of resources. We will be happy to share this suggestion with our Marketing and Research team for evaluation. Once again, thank you for taking the time to write to us, and feel free to contact us with any future suggestions, comments, or questions.
<div class="bvseo-author">Answered by: Gelo</div>
<div class="bvseo-pubdate">Date published: 2024-07-23</div>
</div>
</div>
<div class="bvseo-question-answer" data-questionid="2232918">
<h2 class="bvseo-question">
Is the light always on or is there a sensor so it only comes on in the dark? Thanks!
</h2>
<div class="bvseo-question-detail">
</div>
<div class="bvseo-author">Asked by: Kaschew</div>
<div class="bvseo-answer" data-answerid="1978484">
no sensor light is always on
<div class="bvseo-author">Answered by: billyjean16</div>
<div class="bvseo-pubdate">Date published: 2024-07-23</div>
</div>
</div>
</div>
<script type="text/javascript">
if (document.getElementById('bvseo-questionsSection')) {
document.getElementById('bvseo-questionsSection').style.display = 'none';
}
</script>
<!--end-questions-->
<ul id="BVSEO_meta" style="display:none!important">
<li data-bvseo="bvDateModified">y_2025, m_6, d_20, h_5CST</li>
<li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li>
<li data-bvseo="cp">cp_1, bvpage1</li>
<li data-bvseo="co">co_hasquestionsanswers, tq_4</li>
<li data-bvseo="cf">loc_en_US, sid_ORCL_1653186_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li>
<li data-bvseo="diagnostics">clientName_yankeecandle</li>
</ul>
<!--end-bvseo-questions-->
<ul id="BVSEOSDK_meta" style="display: none !important;">
<li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li>
<li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li>
<li data-bvseo="ct_st">questions, product</li>
</ul>