Balsam & Cedar

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4585345"> <h2 class="bvseo-question"> I have an allergic reaction to smoke. Do yankeecandles smoke? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: E 44</div> <div class="bvseo-answer" data-answerid="3328301"> Hi, thank you for your inquiry. &#10;&#10;Our Candles will not smoke, especially if they are burned properly, and follow our guidelines and safety tips whilst using our products to reduce the likelihood of any problems. These can be found on the bottom of our candles (in the form of pictograms), on safety leaflets in local stores, and also on our website.&#10;&#10;Wick Trimming: If the wick is too long, it can cause the candle to flicker and produce smoke. It&#39;s recommended to trim the wick to about 1/8 to 1/4 inch before lighting the candle.&#10;&#10;Overheating or Burnt Wick: If the candle is left burning for too long, the wick can become too high, which may result in smoke. You should extinguish the candle if the flame gets too large or produces excessive smoke.&#10;&#10;Extinguishing the Candle: If you blow out a candle, it may produce a brief puff of smoke as the flame extinguishes. This is normal for most candles.&#10;&#10;In general, if burned properly, Our Candles shouldn&#39;t produce noticeable smoke.&#10;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-12-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4583942"> <h2 class="bvseo-question"> Shipping cost </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Katanaguy</div> <div class="bvseo-answer" data-answerid="3327114"> Hi! We appreciate your interest in our products. Shipping costs depend on your location and the items in your order. We recommend using our online cart, which will calculate the fees after you&#39;ve added your items. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#10; &#10;&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-12-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2417013"> <h2 class="bvseo-question"> Is there something wrong with these candles this year since several are complaining of No smell; including me? It has no smell even when I stick my nose in the candle. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Very Dissatisfied</div> <div class="bvseo-answer" data-answerid="3326274"> I agree....no smell. I&#39;ve bought Yankee candles since 1998. Fragrance has degraded over past 3-4 years. I can&#39;t even smell Fragrance at all now. Family and friends used to always rave over my lemon lavender Fragrance. Now they ask me what happened to my wonderful candles 😔 😟 😠 <div class="bvseo-author">Answered by: Sad Yankee Customer</div> <div class="bvseo-pubdate">Date published: 2024-12-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3805613"> <h2 class="bvseo-question"> I spent $100.00 on Yankee Candles for this Christmas (in November 2021) and they were on sale. I cannot smell a thing unless I put my nose in the jar. Are these old candles from the warehouse that was trying to be moved fast? So unhappy! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Char67</div> <div class="bvseo-answer" data-answerid="3314909"> I doubt the candles you bought are old ones. Yankee candles are nothing like they were years ago. Previously, you could purchase any scent, and it could be smelled throughout the house. Now, you&#39;re lucky to find a fragrance you can smell at all. Yankee doesn&#39;t put sufficient fragrance in their candles anymore. That really sucks, because Yankee used to be one of the best, if not the best, candle on the market. It is thoroughly disappointing that apparent corporate greed is taking precedence over producing a quality product that customers are happy to have purchased. I know of only three scents worth buying. Those are Rose, Balsam &amp;amp; Cedar, and Lilic Blossoms. However, the latter is about to be dropped from my list, because the last two I bought are not strong smelling at all. Come on, Yankee Candle, stick the greed where the sun doesn&#39;t shine and give us back the candles you used to produce!!!!!!!!!!!!!!!!!! <div class="bvseo-author">Answered by: CindyA</div> <div class="bvseo-pubdate">Date published: 2024-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4495334"> <h2 class="bvseo-question"> YANKEE: After your recent website overhaul, you removed the fragrance note (base, mid, top) descriptions from almost all of your candles. Why did you remove this important information? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Caroling</div> <div class="bvseo-answer" data-answerid="3275841"> Hi! We appreciate your interest in our products.&#10;Please be advised that the fragrance notes to our Balsam &amp;amp; Cedar Original Large Jar Candles can be found under the product images. &#10;Fragrance Notes&#10;Top Notes: Crisp Citrus, Herbs, Red Berry&#10;Mid Notes: Pine Balsam, Sandalwood&#10;Base Notes: Cedar, Vanilla, Warm Amber, Musk&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-06-13</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4367874"> <h2 class="bvseo-question"> Where are these made? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Deetz</div> <div class="bvseo-answer" data-answerid="3199600"> Hello,&#13;&#10;We appreciate your interest in our products.&#13;&#10;I would like to confirm that all our candles are made in USA. &#13;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-09-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3947659"> <h2 class="bvseo-question"> What is the difference between the two large Balsam candles on sale for $15 and the other for $31? One has a gnome on the label and the other has a pine cone. If its the same 22oz size and scent, why the $16 price difference? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Pawsings</div> <div class="bvseo-answer" data-answerid="2938227"> Are you sure they are both Balsam and Cedar? They have two with similar names. I actually have the Balsam and Cedar burning now. It&amp;rsquo;s nice anytime and especially around the holidays.&amp;nbsp; <div class="bvseo-author">Answered by: Citrus52</div> <div class="bvseo-pubdate">Date published: 2024-11-15</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3467867"> <h2 class="bvseo-question"> Has Yankee Candle discontinued the Balsam and Cedar reed diffusers? I loved the large bottles of oil with reeds and can&amp;rsquo;t find them on your website! They lasted throughout the Christmas season&amp;hellip;I want them back&amp;hellip;please!! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Hamishgrams</div> <div class="bvseo-answer" data-answerid="2725411"> Hello! &#13;&#10;&#13;&#10;Thank you for your interest in our products. Unfortunately, at the moment we do not have our Balsam &amp;amp; Cedar Reed Diffusers available. &#13;&#10;However, we do have the Pre-Fragranced Reed Refills available and can be used with any of the open-sided vases which are sold separately in the Pre-Fragranced Reed Diffuser kits.&#13;&#10;https://www.yankeecandle.com/yankee-candle/home-fragrance/reed-diffusers-refills/pre-fragranced-reed-refills/balsam-cedar/ORCL_1609214.html <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-09-26</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://bgcz-001.dx.commercecloud.salesforce.com/on/demandware.store/Sites-homefragranceus-Site/en_US/Product-Show?pid=ORCL_1062314_PR&bvstate=pg:2/ct:q">Balsam &amp; Cedar Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_6, d_20, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_21</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_1062314_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>