Christmas Cookie™

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4584627"> <h2 class="bvseo-question"> The ones0 I get mailedto my hous0e do not have wicks that work that good. Smells ae hardly there. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Sher10</div> <div class="bvseo-answer" data-answerid="3327291"> Hello,&#10;Thank you for your feedback and I am sorry to hear about the situation with your order. &#10;Please contact us directly at yankeecandle.consumercare@newellco.com or through LiveChat and we will be happy to assist you further with this matter. We&amp;rsquo;re available Mon.-Fri. 9am &amp;ndash; 8pm Eastern Time.&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-12-10</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4535304"> <h2 class="bvseo-question"> Why is the scent not as strong as years ago ?&#10; it seems like someone forgot a important ingredient in the recipe I can&amp;rsquo;t seem to find the scent anymore ? Disappointed ! </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Curiousscent</div> <div class="bvseo-answer" data-answerid="3308975"> Tengo una versi&amp;oacute;n algo antigua que sin prender la y solo teniendo la tapa abierta huele mucho, a casi deber&amp;iacute;a conservar esa versi&amp;oacute;n antigua? <div class="bvseo-author">Answered by: seoji</div> <div class="bvseo-pubdate">Date published: 2024-11-08</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4147697"> <h2 class="bvseo-question"> Honeycrisp apple is discontinued???? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: sweet clover</div> <div class="bvseo-answer" data-answerid="3064182"> Hi! We appreciate your interest in our products.&#13;&#10;Please use the following link to check available Honeycrisp Apple Cider products:&#13;&#10;https://www.yankeecandle.com/yankee-candle/candles/original-jar-candles/large-jar-candles/honeycrisp-apple-cider/ORCL_1556016.html&#13;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-10-31</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3788658"> <h2 class="bvseo-question"> Where oh where is Christmas Tree? I miss her. It&amp;rsquo;s an annual tradition and I&amp;rsquo;m down to my last jar.&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Craftyagentmom</div> <div class="bvseo-answer" data-answerid="2929903"> Hello, thank you for your question. The fragrance has been discontinued and we are unable to determine when and if it will be back in stock. We hope you will find another fragrance you may like. &#13;&#10;We would be happy to assist you. Please reach us at 1-877-803-6890 Consumer Care team, or you can also use the link below to contact us via email. We are looking forward to hearing from you!&#13;&#10;&#13;&#10;https://www.yankeecandle.com/customer-service/contact-information <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-07-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="3473957"> <h2 class="bvseo-question"> Is this candle the same as the candle, Cookie Swap? I love Cookie Swap but I cannot find it on the website. Are they basically the same candle? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: avery22</div> <div class="bvseo-answer" data-answerid="2717114"> In my opinion l, no. Christmas cookie smells more like a cupcake.&amp;nbsp; <div class="bvseo-author">Answered by: SharonTB</div> <div class="bvseo-pubdate">Date published: 2024-07-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2768001"> <h2 class="bvseo-question"> I received my new candle and it&amp;rsquo;s not the same! It had more of a Christmas spice to it. Did you change the scent? I want the old Christmas cookie scent&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Jjs10</div> <div class="bvseo-answer" data-answerid="2276481"> Hello, this is Marcin from Yankee Candle Consumer Care. Thank you for contacting us regarding our&#13;&#10;Christmas Cookie candle. This Yankee Candle product is infused with our fragrance oils, an original formula that hasn&#39;t changed, the scent can change depending on how the item was stored, age, or temperature. Yankee Candle prides itself on the quality of its products and we would like to assure you that every Yankee Candle product is manufactured to very high standards.&#13;&#10;If you have any further questions, please do not hesitate to give our Consumer Care team a call 1-877-803-6890 or through our &amp;lsquo;Contact us&amp;rsquo; form available on our website. We will be happy to assist you. <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-07-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2538276"> <h2 class="bvseo-question"> Why would the price of a seasonal clearance item suddenly go up to full price? I had two of these in my cart ready to purchase, possibly more, but not at full price! Its a Christmas candle! Why would yall do that to your customers??? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: LilahMae</div> <div class="bvseo-answer" data-answerid="2188241"> Hi LilahMae, we are sorry to hear your disappointment with the pricing that had changed to full price. We would like to turn things around for you. Our consumer care team will reach out to you via e-mail shortly. Thank you for choosing Yankee Candle&amp;reg; and have a great day. <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-07-23</div> </div> </div> <div class="bvseo-question-answer" data-questionid="2538294"> <h2 class="bvseo-question"> Why has the price gone up??? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: LilahMae</div> <div class="bvseo-answer" data-answerid="2142812"> Thank you for reaching out to us. We are delighted to hear that you are interested in our Christmas Cookie&amp;trade; Original Large Jar Candles.&#13;&#10;&#13;&#10;We would reach out to you via email shortly. At your convenience, please check your email inbox. Thank you! <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2024-07-23</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://bgcz-001.dx.commercecloud.salesforce.com/on/demandware.store/Sites-homefragranceus-Site/en_US/Product-Show?pid=ORCL_115504_PR&bvstate=pg:2/ct:q">Christmas Cookie&trade; Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_6, d_20, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_12</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_115504_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>