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How to return damaged items? 11 scent plug refills damaged and leaking. I have pictures if you require themOne item had no tag on it with product information, 2 pumpkin banana scones, 6 apple pumpkin, and 2 ciderhouse. The remainder of the order are fine.
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<div class="bvseo-author">Asked by: KellyElyse</div>
<div class="bvseo-answer" data-answerid="3304040">
Damaged Items If you receive a web order with an item that is damaged, missing a component or in some way defective, please have your order number and billing zip code on hand, and start the self-service process to initiate a refund here. https://returns.narvar.com/yankeecandle/returns
<div class="bvseo-author">Answered by: Nytroluv</div>
<div class="bvseo-pubdate">Date published: 2024-09-18</div>
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<div class="bvseo-question-answer" data-questionid="4521364">
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Does this product contain palates or other know toxins?
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<div class="bvseo-author">Asked by: Cougargirl</div>
<div class="bvseo-answer" data-answerid="3291659">
Hello, thank you for your inquiry. All of our products are labeled with the approved European Union classification, labeling, and packaging standards(CLP), to identify ingredients that may cause allergic reactions in some people. In addition to appearing on products, all of this information can also be found on our websites. Yankee Candle is a proud member of the National Candle Association (NCA) and is in compliance with all regulations and meets all industry standards. Our candles are made with food-grade paraffin (and in some of our ranges, blended with soy) wax and we use the highest quality fragrance oils. All our products are non-toxic when used in accordance with our guidelines. If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further. Thank you! Yankee Candle Consumer Care
<div class="bvseo-author">Answered by: Yankee Candle Team</div>
<div class="bvseo-pubdate">Date published: 2024-08-06</div>
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