Fade

<!--begin-bvseo-questions--> <!--begin-questions--> <div id="bvseo-questionsSection"> <div class="bvseo-question-answer" data-questionid="4628073"> <h2 class="bvseo-question"> This is my second Fade Fan Diffuser that has developed a buzzing sound. I have blown out the dust in the fan but it continues to make an aggravating buzzing sound. What else can I try - short of replacing it - again? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Vic45</div> <div class="bvseo-answer" data-answerid="3391962"> Hello,&#10;&#10;Thank you for your inquiry.&#10;&#10;If your Yankee Candle Fade Fan ScentPlug&amp;reg; Diffuser is still making a buzzing sound after you&#39;ve blown out the dust, there are a few other things you can try to eliminate or reduce the noise:&#10;&#10;Ensure that the fan blades are not obstructed by any small particles or debris that may be difficult to see. Even small amounts of dust can cause vibrations that lead to noise. &#10;&#10;Over time, parts of the diffuser could become loose due to regular use, which can contribute to buzzing or rattling noises. Check for any loose screws or components, particularly around the fan housing, and tighten them if necessary.&#10;&#10;A buzzing sound can sometimes be caused by an issue with the power supply. If your diffuser is plugged into a power strip or extension cord, try plugging it directly into the wall to see if the noise persists. Additionally, try using a different outlet to rule out electrical interference.&#10;&#10;Sometimes the scent plug itself could be causing the noise if it&#39;s not seated correctly. Remove it, check for any debris or buildup, and reseat it. &#10;&#10;If the diffuser is sitting on a hard surface, the vibrations from the fan may be amplified. Try placing a soft cloth, rubber pad, or other vibration-dampening material under the base of the diffuser to see if it helps absorb the sound.&#10;&#10;If your scent plug diffuser is old, plan to change it. &#10;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2025-03-05</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4609001"> <h2 class="bvseo-question"> What scent comes with this? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Kel17</div> <div class="bvseo-answer" data-answerid="3366159"> Mine did not come with a scent refill. It was just the fan plugin itself. <div class="bvseo-author">Answered by: MelGS</div> <div class="bvseo-pubdate">Date published: 2025-01-26</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4588033"> <h2 class="bvseo-question"> Hey. How do you clean the fan? I have some dust in it </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Swederican</div> <div class="bvseo-answer" data-answerid="3331450"> Hello. To clean your Fade Fan ScentPlug&amp;reg; Diffuser, ensure it is unplugged from the wall. Gently wipe the exterior and the fan area with a soft, dry cloth to remove dust. Avoid using water or cleaning solutions, as these could damage the unit. If you have further concerns, feel free to reach out using our Contact Us form on the following website: https://www.yankeecandle.com/customer-service/contact-form or through LiveChat so we can help you further. We&amp;rsquo;re available Mon.-Fri. 9am &amp;ndash; 8pm Eastern Time. &#10;&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-12-20</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4535751"> <h2 class="bvseo-question"> Hi my diffuser doesn&#39;t ever seem to use up the scent refill. I can feel the fan blowing gently but I don&#39;t get any scent from it. Can you tell me what is wrong? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: DG13</div> <div class="bvseo-answer" data-answerid="3299743"> Hello! &#10;I&#39;m sorry to hear you&#39;re having trouble with your diffuser. If you&#39;re not getting any scent from it, there could be a few things to check:&#10;&#10;1- Scent Refill Placement: Ensure that the scent refill is properly inserted into the diffuser. It should be seated firmly in place.&#10;2- Ventilation: Make sure that the diffuser is placed in an open area where the air can circulate freely around it. Obstructions could affect the scent distribution.&#10;3- Fan Function: Confirm that the fan is operating correctly. If the fan is not blowing air efficiently, it might not disperse the scent as intended.&#10;&#10;If you&amp;rsquo;ve checked these and still have issues, please let us know, and we&amp;rsquo;ll be happy to assist further.&#10;&#10;Thank you for reaching out!&#10;Yankee Candle Consumer Care. <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-09-03</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4517018"> <h2 class="bvseo-question"> Is there a way to replace the light? ours has burned out from a power outage we are guessing. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ambress</div> <div class="bvseo-answer" data-answerid="3288992"> Hello, Thank you for your inquiry. &#10;&#10;We regret to inform you that the light bulb on the Fade ScentPlug&amp;reg; Diffuser cannot be replaced. These diffusers are equipped with a special LED bulb that is specifically designed to provide a soft glow Therefore, it is not possible to replace the bulb in this particular model.&#10;&#10;If you need our help, please call us at 1-877-803-6890, use the Contact Us form on our website at https://www.yankeecandle.com/customer-service/contact-form, or reach out through LiveChat. We&amp;rsquo;re available Monday to Friday, from 9 am to 8 pm Eastern Time. We look forward to assisting you!&#10;&#10;Thank you!&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Yankee Candle Team</div> <div class="bvseo-pubdate">Date published: 2024-07-29</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4375780"> <h2 class="bvseo-question"> I just bought the diffuser fan but it did not come with a refill?? Is it suppose to have one with it?? </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: shalei</div> <div class="bvseo-answer" data-answerid="3205793"> I thought it was suppose to have a refill with the fan but I did not get one either. <div class="bvseo-author">Answered by: Goosey</div> <div class="bvseo-pubdate">Date published: 2024-08-12</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4307136"> <h2 class="bvseo-question"> For the intensity, is the smallest dot low or high? Because on the biggest dot the inside closes more which to me means lower scent. </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Stacypal88</div> <div class="bvseo-answer" data-answerid="3165427"> Small dot, lower intensity <div class="bvseo-author">Answered by: Lisaross65</div> <div class="bvseo-pubdate">Date published: 2023-07-30</div> </div> </div> <div class="bvseo-question-answer" data-questionid="4240407"> <h2 class="bvseo-question"> Is there a way to turn off the night light on this diffuser ?&amp;nbsp; </h2> <div class="bvseo-question-detail"> </div> <div class="bvseo-author">Asked by: Ivylou4</div> <div class="bvseo-answer" data-answerid="3123795"> Hi!&#13;&#10;We appreciate your interest in our products.&#13;&#10;Please note that all our ScentPlug Diffusers with LED light are designed to glow gently when the lights are off. If you wish to switch off the light, please remove the device from the socket.&#13;&#10;If you have any more questions, please reach out to us via LiveChat or https://www.yankeecandle.com/customer-service/contact-form and we will be happy to assist further.&#13;&#10;Thank you!&#13;&#10;Yankee Candle Consumer Care <div class="bvseo-author">Answered by: Gelo</div> <div class="bvseo-pubdate">Date published: 2023-03-31</div> </div> </div> </div> <script type="text/javascript"> if (document.getElementById('bvseo-questionsSection')) { document.getElementById('bvseo-questionsSection').style.display = 'none'; } </script> <!--end-questions--> <!--begin-pagination--> <ul id="bvseo-paginationSection"> <li class="bvseo-paginationItem"><a class="bvseo-paginationLink" href="https://bgcz-001.dx.commercecloud.salesforce.com/on/demandware.store/Sites-homefragranceus-Site/en_US/Product-Show?pid=ORCL_1737748_PR&bvstate=pg:2/ct:q">Fade Fan ScentPlug&reg; Fan Diffuser w/ Light Questions - page 2</a></li> </ul> <!--end-pagination--> <ul id="BVSEO_meta" style="display:none!important"> <li data-bvseo="bvDateModified">y_2025, m_6, d_20, h_5CST</li> <li data-bvseo="ps">bvseo_bulk, prod_bvqa, vn_bulk_3.0.42</li> <li data-bvseo="cp">cp_1, bvpage1</li> <li data-bvseo="co">co_hasquestionsanswers, tq_12</li> <li data-bvseo="cf">loc_en_US, sid_ORCL_1737748_PR, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]</li> <li data-bvseo="diagnostics">clientName_yankeecandle</li> </ul> <!--end-bvseo-questions--> <ul id="BVSEOSDK_meta" style="display: none !important;"> <li data-bvseo="sdk">bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0</li> <li data-bvseo="sp_mt">CLOUD, getContent, 0ms</li> <li data-bvseo="ct_st">questions, product</li> </ul>